Class Cancellation Policy
Early Cancellations: If you cancel your class at least 6 hours prior to the scheduled start time, you will be removed from the class and the pass used to pay for the class will be returned to your account for future use.
Late Cancellations: If you cancel your class within 6 hours of your scheduled start time or do not show up for your class, your pass will be used as if you attended the class.
For Unlimited Passes (e.g. Elite Memberships, Unlimited Practice Passes for Members), all late cancellations for classes that are full or waitlisted will be subject to a $10 late cancellation fee.
Students under the age of 18 are required to have parental consent to participate in a class. A parent or legal guardian must be present at the first class to sign the liability waiver.
Students age 16 or older are permitted to enroll in regular classes. Students under age 16 can enroll in Teen/Kids Pole classes or private lessons.
Due to the sensual nature of Heels and Burlesque classes, these classes are restricted to students age 18 or older.
All Passes, including Class Passes, Practice Passes, and Private Lessons Passes, are non-refundable. Studio credit can be applied to returned Passes if they are unused. Passes expire 6 months from the date of purchase.
All Memberships are non-refundable and non-transferrable. Memberships require a minimum of 30-days notice for cancellation.
Semi-Private/Private Lessons and Parties require a minimum of 24 hours notice to cancel. There are no refunds for late cancellations. Re-booking a private lesson or party that was cancelled with less than 24 hours notice will be subject to a $40 rebooking fee.
Refunds will not be provided for any reason more than 6 months from the date of purchase.
Should Embrace ever be temporarily closed due to a government mandated shut down, all Memberships will be placed on hold. Expiration dates on class passes will be extended to account for the duration of the shut down.
Refunds are not provided due to temporary studio closures.